Refund and Returns Policy
Rajsprings Works
Cancellation and Return Policy:
At Rajsprings Works, we take pride in delivering high-quality, custom-designed springs tailored to your specific needs. Due to the personalized nature of our products, we maintain a strict no-return and no-cancellation policy once an order has been confirmed. This ensures that we uphold our commitment to exceptional craftsmanship and customer satisfaction.
1. Why Cancellations Are Not Permitted
1.1 Customization and Personalization
Every order we receive is meticulously crafted based on the exact specifications provided by our customers, including:
- Custom dimensions, materials, and tolerances
- Specialized designs for unique applications
- Manufacturing processes tailored to meet specific performance needs
Once production begins, the materials and resources used are dedicated solely to your order, making them non-repurposable for other customers.
1.2 Irrevocable Investment
Our manufacturing process involves:
- Procuring specialized materials
- Initiating production workflows
- Allocating labor and equipment to your project
These investments are irreversible and directly tied to your specific order, making cancellations impractical.
2. Pre-Order Considerations
To ensure a smooth order process, we encourage you to:
- Carefully review your design and specifications before placing an order.
- Consult our expert team for guidance on materials, dimensions, and performance expectations.
- Double-check all measurements, tolerances, and requirements to avoid discrepancies.
By ensuring accuracy during the design phase, we can deliver a product that meets your exact needs.
3. Modifications to Orders
While cancellations are not permitted, we understand that adjustments may sometimes be necessary. If you need to modify your order:
- Contact us immediately at +91 9820210261.
- Modifications may be possible if production has not yet begun.
- Additional fees may apply depending on the nature and scope of the requested changes.
4. Exceptions
In rare cases, exceptions to this policy may be considered at our sole discretion, including:
- Errors or omissions on our part during the order process.
- Situations involving defective materials or workmanship that do not meet the agreed-upon specifications.
- If an exception is granted, we will work closely with you to resolve the issue to your satisfaction.
5. Our Commitment to Quality
At Rajsprings Works, we are dedicated to delivering products that exceed your expectations. Our team ensures that every custom springs is manufactured to the highest standards of quality and precision. By adhering to this policy, we maintain efficiency, reliability, and superior service for all our customers.
6. Contact Us
If you have any questions or concerns about our cancellation policy, please feel free to reach out to us at:
Phone: +91 9820210261
Email: info@rajspringworks.in
We appreciate your understanding and cooperation. Thank you for choosing Rajsprings Works for your custom springs needs.
Subscribe Newsletter
